Payment Policy

At Ashtray Haven, we aim to provide a seamless and secure payment experience as you explore our collection of unique ashtrays, including vintage, glass, stainless steel, creative, and portable options. Our Payment Policy outlines how we handle your payment information and the methods available for purchasing our products.

Accepted Payment Methods
We accept various payment methods to cater to your preferences, including:

  • Major credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other electronic payment options (as available)

Secure Transactions
The security of your personal and payment information is paramount. We utilize advanced encryption technologies and secure servers to protect your data during transmission. Our website complies with industry standards for online security, ensuring that your information remains safe.

Order Confirmation
Once your order is successfully placed, you will receive an order confirmation via email. This confirmation will include details about your purchase, including the items ordered, shipping information, and total charges.

Payment Authorization
When you submit your payment information, you authorize us to charge the selected payment method for the total amount of your order. Please ensure that you provide accurate billing details to avoid delays in processing your order.

Refunds and Adjustments
In the event of a cancellation or return, refunds will be processed to the original payment method used for the purchase. Refunds are typically processed within 5-7 business days after we receive and inspect the returned items. Please note that it may take additional time for your bank or credit card provider to post the refund to your account.

Changes to Payment Methods
We may update our accepted payment methods or processing policies periodically. We encourage you to review our Payment Policy from time to time to stay informed about any changes.

For any questions or assistance regarding payment, please contact us at [email protected]. We are dedicated to providing you with a smooth shopping experience and are here to help!